A dozen originals by five HUB professionals can be seen from today in the corridor leading from the tower to the 1st floor of the techno-surgical building.
The works have served to illustrate the new Guide to HUB’s Good Practices.
The Guide to Bellvitge University Hospital’s Good Practices brings together a dozen values and principles of action of the centre's professionals aimed at further improving both professional excellence and patient experience. In order to graph each practice, an illustration was produced by one of the professionals involved in the initiative.
The guide is made up of 12 fundamentals on which the HUB bases its daily activity. Sensitivity to the diversity of patients; empathy; respect; coordination and teamwork; the ability to generate trust; discretion or the emphasis on communication at all levels are some of the principles of action that have been illustrated with the original works of the following five HUB professionals taking part in the project:
Silvia San Miguel, architect of the Directorate of Infrastructures and General Services; Dr Xavier Corbella, former head of the Internal Medicine Department; Dr Fernando Fernández Aranda, head of the Eating Disorders Unit of the Psychiatry Department; Iluminada Romera Peregrina, Critical Care Nurse; and, Francisco Fernández Vargas, member of the Audiovisual Department.
At the opening of the exhibition, Dr Montserrat Figuerola, manager of the ICS’s Southern Metropolitan Area, stressed that the values illustrated by the works of the professionals "are fundamental for us, they are everything for which we want to be recognised by the citizens".
For her part, Dr Cristina Capdevila, director of the HUB, emphasised the "reinforcement and reminder that the illustrations mean for all of us, calling us to keep working on in accordance with the good practices defined in the guide".
Finally, Susana Asensio, Deputy Director of Nursing at the HUB, recalled that the guide is the result of the working groups that were set up at the centre to gather the needs of patients and improve clinical practice, "and now with these illustrations we put the best possible finishing touch to achieve effective communication of good practices".
The exhibition is open to the public in the corridor connecting the 1st floor of the main building (the tower) with the technosurgical building.
A participatory guide
The data analysis from the PLAENSA survey, carried out by CatSalut and which gathers the opinion of HUB patients, has made it possible to identify areas for improvement. Moreover, it has allowed the setting up different working groups, made up of patients and professionals. These groups have developed actions aimed at achieving these improvements. The Ways of Doing/Social and Communication Skills group has resulted in the drafting of the Guide to Good Practices, which is part of the hospital's HUBmanisation project and its Strategic Plan.